FAQ

FAQ – SoulChat AI

General Questions

What is SoulChat AI?
SoulChat AI is an online platform where you can chat with AI companions for entertainment and casual conversation. All characters are clearly labeled as artificial intelligence.

Are the AI companions real people?
No. Every character on SoulChat AI is an artificial intelligence. They are not real humans and cannot meet you in real life.

Is SoulChat AI a dating site?
No. SoulChat AI is not a dating or matchmaking service. It is designed purely for AI-powered conversation and entertainment.

Do I need to create an account to chat?
No. Guest users can start chatting without registration. Creating an account is optional and gives you access to additional features like a personal dashboard.

Is SoulChat AI free to use?
Yes, the core chat experience is free. We may display advertisements to support the platform.

Using the Platform

How do I start chatting?
Simply visit the website, choose an AI companion from the profiles or categories, and start the conversation. No registration is required for basic use.

Can I talk about anything with the AI?
You can have casual and entertainment-focused conversations. However, please follow our Community Guidelines. Illegal, harmful, or abusive content is not allowed.

Does the AI remember previous conversations?
It depends on whether you are logged in and the specific settings of the character. Guest chats may not retain long-term memory.

Can I create my own AI character?
Currently, only administrators can create and manage AI characters. User-generated AI characters are not available at this time.

Account & Privacy

How do I delete my account?
You can request permanent account deletion by emailing support@tech-information.in from your registered email address. Please see our Account Deletion page for full details.

What data do you collect?
We collect limited information necessary to operate the service. Please read our Privacy Policy for complete details.

Do you sell my personal data?
No. We do not sell personal data to third parties.

Safety & Support

What should I do if I see inappropriate content or behavior?
Please report it immediately by emailing support@tech-information.in with the subject “Community Report”.

Is SoulChat AI safe for everyone?
The platform is intended for a general adult audience. It is not directed at children. Users should use the service responsibly.

How can I contact support?
You can reach us at:

We usually respond within 24–48 hours on business days.

Advertising

Why do I see ads?
Advertisements help us keep SoulChat AI free for users. We try to keep ads non-intrusive. You can read more in our Ads Policy.

Still Have Questions?

If your question is not answered here, feel free to contact us:

SoulChat AI Support
Email: support@tech-information.in
Phone: +91 7007285020
Address: Gomti Nagar, Lucknow 226010, Uttar Pradesh, India

SoulChat AI
Chat with clearly labeled AI companions — not real people.